While this is a legal document, we use some professional terminology, so please review this section. We believe you should be able to easily understand what is covered in our Terms and Conditions.

“Agreement” means the letter of engagement or other agreement(s) for the provision of the Services between DiLex Group and the Client together with any annexes and schedules that set out the Services and includes any reference to these Terms and Conditions.

“Blog” means the section of our Website where we share insightful articles, updates, and news related to our industry.

“Client” means the person or persons specified as the client in the Agreement.

"Confidential Information" means all information that is marked as confidential or proprietary, or that, based on the circumstances surrounding the disclosure, a reasonable person would understand to be confidential or proprietary. This includes, but is not limited to, information disclosed by the Disclosing Party to the Receiving Party through access to this Website, in writing, orally, or through any other means. Confidential Information shall not include any information that: (i) was or becomes generally known to the public without the Receiving Party's breach of any obligation owed to the Disclosing Party, (ii) was or subsequently is independently developed by the Receiving Party without reference to Confidential Information of the Disclosing Party, (iii) was or subsequently is received from a Third Party who obtained and disclosed such Confidential Information without breach of any obligation owed to the Disclosing Party, or (iv) is required by law to be disclosed.

"Content" means any text, graphics, documents, photographs, logos, images, music, software, audio, video, information, digital or electronic files, or other materials that DiLex Group posted on this Website.

“Disclosing Party" means the party owning or disclosing the relevant Confidential Information.

“Receiving Party" means the party receiving the relevant Confidential Information.

“Invoice” means DiLex Group`s claim for payment for the Services provided.

“Intellectual Property Rights” means without limitation patents, know-how, trademarks, rights to inventions, copyright, and related rights, trademarks, service marks, business names and domain names, trade names and trade dress, lists and information on any clients, information on business or trading practices and remuneration, rights in get-up, goodwill and the right to sue for passing off, rights in designs, database rights, and all other intellectual property rights, in each case whether registered or unregistered and including all applications and rights to apply for and be granted, renewals or extensions of, and rights to claim priority from such rights and all similar or equivalent rights or forms of protection which subsist or will subsist now or in the future in any part of the world.

“Third Party” means an entity or person that is not a party to these Terms and Conditions; for purposes of clarity, we and you or representatives of the foregoing are not Third Parties.

DiLex Group may in its sole and absolute discretion from time to time update and/or amend these Terms and Conditions and the Privacy Policy, without the prior consent of the Client.

We kindly advise you to review these Terms of Conditions and the Privacy Policy periodically, as we may have updated them since your last visit. Any changes to these Terms of Conditions and the Privacy Policy will take effect upon publishing. PLEASE NOTE that we won't notify you about such updates.

Your continued use of the Website following the posting of any updates and/or amendments constitutes your acceptance of the new Terms and Conditions and the Privacy Policy.

DiLex Group provides Services to other clients in its sole and absolute discretion. In case we become aware of any conflict of interest, we will let the Client know about it and, if possible, ensure confidentiality and independence of advice and action.

If DiLex Group believes that acting in more than one capacity would create a conflict of interest, DiLex Group will decide in its sole and absolute discretion whether to continue to act in all such capacities with the consent of all parties involved or whether to stop acting in one or more of those capacities, which would result in the termination of these Terms and Conditions and one or more of the Services provided.

You accept these Terms and Conditions and the Privacy Policy by using this Website. If you do not agree to these Terms and Conditions and/or the Privacy Policy, you must not access or use the Website.

All the Content on this Website, including our Blog, is provided solely for general informational purposes and should not be construed as legal, tax, accounting, or other professional advice. The information available here is not intended to be a substitute for professional counsel and should not be relied upon as such. Articles and other publications on this Website are current as of their date of publication and do not necessarily reflect the current regulations or practices.

We strongly recommend that you seek appropriate professional advice tailored to your specific circumstances before making any decisions or taking any actions based on the information on this Website. Your use of this Website does not create any attorney-client relationships between you and DiLex Group. Please do not send us any Confidential Information until you speak with one of our representatives and receive our authorization to send that information to us.

All the Content on this Website is without representations, warranties, guarantees or other contractual terms of any kind and is not legal, tax, accounting, or other professional advice, or a substitute for counsel either express or implied. We strongly recommend you to seek independent professional advice before making any decisions, taking any action, or refraining from action based on the information provided on this Website or in connection with it.

While we strive to ensure that the information presented on this Website is accurate and up-to-date, we make no representations, warranties, or guarantees of any kind, whether express or implied, about the completeness, accuracy, reliability, suitability, or availability of the Content. Any reliance you place on the information provided on this Website is strictly at your own risk.

DILEX GROUP TAKES NO LIABILITY FOR ANY LOSS THAT MAY RESULT FROM ACTING UPON INFORMATION PROVIDED THROUGH THIS WEBSITE.

Although we periodically check all the Content of our Website, including but not limited to any information, software, or other material downloaded from this Website, we cannot guarantee that it is accurate, complete, reliable, current, uninterrupted, and/or completely free from errors, omissions, viruses or other harmful components.

DILEX GROUP DISCLAIMS ALL LIABILITY AND RESPONSIBILITY FOR ANY LOSS THAT MAY RESULT FROM ACCESSING TO THIS WEBSITE'S CONTENT AND/OR ERRORS OR OMISSIONS IN IT.

To advance the business, safeguard the assets, and/or maintain the Client's good standing, DiLex Group may but is not obliged to, at any time take, or ensure the taking of, actions and/or professional or other advice in relation to the Client as it deems appropriate.

In particular, DiLex Group can select and engage counsel, experts, agents, lawyers, accountants, auditors, or other professionals to provide advice or assistance or to act in favour of Client.

Any such actions or advice shall be at the expense of the Client in addition to the charges of DiLex Group. DILEX GROUP DISCLAIMS ALL LIABILITY FOR THE ACTIONS OR OMISSIONS OF SUCH COUNSEL, EXPERTS, AGENTS, LAWYERS, ACCOUNTANTS, AUDITORS, OR OTHER PROFESSIONALS.

You explicitly agree that your use of this Website and all Content posted on it is at your own risk and responsibility.

Upon acceptance of these Terms and Conditions you represent and warrant to us that:

1/ You have the right and freedom to enter into this agreement and will be bound by these Terms and Conditions and the Privacy Policy.

2/ You have reached the age of majority in your country.

3/ You are not conducting your business in the country (countries) included in OFAC, FATF Blacklist, FATF Greylist, Blacklist EU, UN Security Council sanctions regimes or EU Financial Sanctions consolidated List of persons, groups, and entities, and you are not subject to such sanctions in any other way.

4/ All information and documents provided and will be provided by you is true, accurate, up to date, complete, and free from the omission of any material information. Example of such material information is a change in your company's ownership or control. You agree to promptly update and correct any information that becomes outdated, inaccurate, or incomplete to ensure that the information we hold remains accurate and current. We rely on the accuracy and completeness of the information you provide and are not responsible for any consequences that may arise from the submission of false, inaccurate, outdated, or incomplete information.

5/ You are solvent on a statutory basis in all jurisdictions in which you do business or are licensed. Therefore, you agree to promptly notify us of any material change in your financial condition.

6/ All fees to be paid under these Terms and Conditions and any Agreement are received only from legal sources.

7/ You will, at all times and from time to time, provide us with written confirmation of a valid address, telephone number, electronic mail address, and other information that may be used for the communication purpose.

8/ You will not use this Website for any purpose that is unlawful or prohibited by these Terms and Conditions and the Privacy Policy or any applicable law.

9/ You will make reasonable efforts to avoid disclosure or unauthorized use of any Confidential Information disclosed to you by DiLex Group.

DiLex Group may immediately without notification terminate these Terms and Conditions, the Privacy Policy, or any Agreement and, as a result, the provision of Services at any time in case:

1/ The Client commits any material breach of any applicable law or regulation or any material breach of its obligations under these Terms and Conditions, the Privacy Policy, or the Agreement.

2/ DiLex Group becomes aware that the Client is under investigation by any legal or regulatory authority anywhere in the globe, or if criminal proceedings are commenced against the Client, or are threatened to be commenced.

3/ The Client fails to provide us with all the reasonably required information or the information provided to us by the Client in the sole and absolute discretion of DiLex Group is not: true, accurate, up to date, complete, and free from the omission of any material information.

4/ DiLex Group believes in its sole and absolute discretion that termination is necessary or appropriate due to a real or potential conflict of interest.

5/ The Client fails to pay in full or in part any fees or expenses for the Services provided on the due date specified in the Invoice and remains in default for more than thirty (30) days after such payments become due.

6/ DiLex Group believes in its sole and absolute discretion that further relationship with the Client will have an undesirable effect on its good standing or reputation; or

7/ DiLex Group believes in its sole and absolute discretion that it is not appropriate or possible for DiLex Group to continue its relationship with the Client. For instance, if the Client categorically does not share our values and principles or misbehaves.

These Terms and Conditions, the Privacy Policy, and any Agreement and, as a result, the provision of Services shall be terminated immediately in case either of us becomes insolvent or goes into liquidation (other than a voluntary liquidation for the purpose of reconstruction or amalgamation) or if some event having equivalent effect occurs anywhere in the globe.

Upon the termination, the Client must immediately pay to us all outstanding Invoices, interest, and fees for the Services provided but for which no Invoice has been issued.

The Client and DiLex Group may from time-to-time exchange Confidential Information during the term of these Terms and Conditions and the Privacy Policy. For example, Confidential Information may include, but is not limited to: business strategies and plans (information regarding future business strategies, marketing plans, product development initiatives, and expansion plans that have not been publicly disclosed); financial information (information about the fees paid to DiLex Group by the Client, financial statements, budgets, forecasts, and other financial performance data that may affect the business operations of the Client or DiLex Group); technical information (proprietary technology, software source code, algorithms, technical specifications, and other technical data that are not publicly available); client data (personal data and contact information regarding clients, customers, or users, including but not limited to names, addresses, emails, and transaction histories); Intellectual Property Rights; research and development (any information related to ongoing or planned research and development projects, including methodologies, experimental results, and innovations); contracts and agreements (terms, conditions, and any non-public agreements between the Client and DiLex Group or with Third Parties that could impact the parties’ rights or obligations); operational procedures (internal processes, protocols, and systems that are proprietary to either the Client or the DiLex Group, which may include workflow diagrams, employee handbooks, and performance metrics); communications (emails, meeting notes, and other forms of communication that contain discussions about strategic decisions or sensitive operational matters); documents, or any other information that is identified as confidential at the time of disclosure or should reasonably be understood as confidential given the nature of the information and the context of its disclosure.

Receiving Party is prohibited to disclose the Confidential Information without prior explicit written consent from the Disclosing Party.

You acknowledge and agree to make reasonable efforts to avoid disclosure or unauthorized use of any Confidential Information disclosed to you by DiLex Group.

Additionally, you acknowledge and agree that you will only use the Confidential Information for the purposes set forth in these Terms and Conditions. After the termination of these Terms and Conditions, your obligations under this clause shall survive for five (5) years.

Except where otherwise stated, all Content on this Website, and all Intellectual Property Rights thereto, are owned by DiLex Group or its affiliates. This Website and its Content are protected by copyright, trademark, and other intellectual property laws under international conventions. All rights are reserved by DiLex Group.

You are permitted to freely read the Content and make copies for your own personal, noncommercial use. However, any other reproduction, distribution, modification, display, performance, or transmission of any part of the Content on this Website, in any form or by any means, is strictly prohibited without DiLex Group prior written consent.

Additionally, if you use or reference any information or material from this Website in any manner, you are required to provide proper attribution by including a clear reference or citation to our Website as the source. This ensures that the origin of the information is acknowledged and that our Intellectual Property Rights are respected.

The Website of DiLex Group may contain certain links to external websites and external websites may link to the Website of DiLex Group.

Please note, that external websites are not owned or controlled by us and have separate and independent privacy policies, notices, and terms of use (other than Terms and Conditions and the Privacy Policy of DiLex Group). We kindly recommend you carefully review the terms of use and privacy policy of all external websites that you access.

The fact that DiLex Group has posted certain links on this Website cannot serve as an endorsement by DiLex Group of any of these external websites. DiLex Group waives any responsibility whatsoever for the Content, operation, or security of any external websites, and as a consequence, will not be liable to you for any damages or losses caused or alleged to have been caused as a result of your use of any external websites that are linked (by way of hyperlink or otherwise) through this Website.

In the event of any ambiguity or conflict between these Terms and Conditions and/or the Privacy Policy and the Agreement, the Agreement shall prevail.

We try to provide excellent customer-friendly service to every client and meet all your business requirements and expectations. However, some misunderstandings may naturally arise between us. We encourage you to email or call us first in case something goes wrong so that we could discuss problems and find the best solution together.

In case we are unable to resolve your problem to your satisfaction, we each agree to resolve those disputes through binding arbitration under the London Court of International Arbitration (“LCIA”) Rules. You acknowledge that you have one (1) year from the alleged cause of action to begin any action or proceeding relating to a dispute.

All disputes between us will be heard by a single arbitrator. The arbitral proceedings shall be conducted in English and held in London or such other location to which the parties mutually agree. The decision of the arbitrator shall be final and binding. The prevailing party shall be entitled to recover from the non-prevailing party all reasonable expenses, attorney’s fees, arbitration fees, and other costs incurred by the prevailing party in connection with such dispute.

You agree to defend, indemnify, and hold DiLex Group, its partners, employees, and agents, harmless to the greatest extent permitted by law from and against any claims, liabilities, damages, losses, and expenses, including, without limitation, reasonable legal and accounting fees, arising out of or in any way connected with: (i) the Services` provision; (ii) your access to or use of the Website or Content; (iii) your breach of these Terms and Conditions or any Agreement; or (iv) infringement by you of any applicable law or regulation. The foregoing indemnities shall not apply to the extent that such claims, liabilities, damages, losses, and expenses were caused by the gross negligence, fraud or wilful misconduct of the party sought to be made liable.

TO THE FULLEST EXTENT PERMITTED BY LAW, DILEX GROUP SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATED TO YOUR USE OF OR INABILITY TO USE THIS WEBSITE OR ANY CONTENT PROVIDED HEREIN, WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR OTHERWISE. THIS LIMITATION OF LIABILITY APPLIES REGARDLESS OF THE LEGAL THEORY UNDER WHICH SUCH DAMAGES ARE SOUGHT.

Any failure or delay in the performance of any obligations in connection with the Services that result from (i) events outside the reasonable control of DiLex Group, its employees, any agent, or any relevant Third Party, and/or (ii) any failure of DiLex Group's computer systems is not the responsibility of DiLex Group, its employees, any agent, or any relevant Third Party.

You must give DiLex Group quick written notice if you have received any claims or demands or the start of any legal actions, suits, or other proceedings in respect of the relationships under these Terms and Conditions.

YOU AGREE THAT, TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, OUR TOTAL LIABILITY FOR ALL CLAIMS RELATED TO YOUR USE OF THIS WEBSITE AND OUR SERVICES SHALL IN NO EVENT EXCEED THE AMOUNT YOU PAID TO US FOR SERVICES DURING THE SIX-MONTH PERIOD PRIOR TO THE DATE OF THE CLAIM.

These provisions shall continue to be in full force and effect without limitation of time, regardless of the termination of these Terms and Conditions and the Privacy Policy.

DiLex Group shall not be liable for any failure to perform or delay in the performance of any of its obligations under these Terms and Conditions caused by circumstances beyond its reasonable control.

Such circumstances include, but are not limited to power failure, internet service provider failure, industrial action, civil unrest, epidemics, epizootics, explosions, natural disasters, fire, flood, storms, earthquakes, mobilization, acts of terrorism, acts of war, governmental action, actions or inaction of you or other people or any other event that is beyond our or your control (each, a “Force Majeure Event”).

We will promptly notify you about the Force Majeure Event and its likely duration (to the best of our knowledge) and will take reasonable steps to overcome the delay in the Services` provision.

Any obligations that DiLex Group has under these Terms and Conditions, the Privacy Policy, and any Agreement must be suspended for the period that the Force Majeure Event continues and it will have an extension of time for performance equal to such period.

If any part of these Terms and Conditions or the Privacy Policy is ever found to be invalid, unlawful, or unenforceable in any way, that part will be severed from the rest. The validity, legality, and enforceability of the remaining parts will not be impacted in any way.

These Terms and Conditions and the Privacy Policy shall be governed by and construed in accordance with the laws of the United Kingdom.

By accepting these Terms and Conditions and the Privacy Policy you consent to receive all correspondence from us in an electronic format, even those that would otherwise be required to be in "writing."

We prefer communication with our clients through email, instant messaging tools and video conferencing tools. Feel free to offer other communication formats to us.

We may send you notices via email. You are responsible for providing us with your current email details.

If you have any questions or concerns regarding these Terms and Conditions, please contact us at info@dilex.group.